01 / BEFOREBring the context.
Your current website, a business goal, or a frustrating customer journey is enough to begin. Helpful context includes your audience, what is changing, and any practical constraints.
You can also bring examples of experiences you admire and explain what feels relevant about them.
02 / TOGETHERExplore the real need.
We discuss what the experience should help people do, how your team works, and which requirements influence the approach. We consider the connections between design, marketing, hosting, and support.
Questions about scope, platform, content, integrations, and priorities help make the next decision clearer.
03 / NEXTFind a useful way forward.
The conversation helps establish whether there is a fit and what information is needed next. That may mean clarifying requirements, reviewing an existing site, or defining a more detailed scope.
Pricing, timing, deliverables, and responsibilities depend on the work discussed and any subsequent agreement.